Specialties

Business Process Optimization and Collaboration

AFA provides business process optimization services which help organizations improve their efficiency by improving their processes. Optimized process leads to optimized business goals and operational excellence. AFA can accomplish this by:

  • Eliminating Redundancies
  • Streamlining Workflows
  • Improving Communications
  • Forecasting
  • Creating End to End Visibility
Mortgage and Financial Industry

Insurance, Banking, Financial Services and Mortgage industries process large amount of transaction data on a daily basis. Our collection and mortgage processing services provide transaction processing to diverse industries. We offer comprehensive solutions covering the entire industry business processes ranging from business acquisition services to collection outsourcing. This Includes:

  • New Business Acquisition
  • Inbound/outbound enquiries
  • Credit checks
  • Claim Processing
  • Property valuation
  • Credit evaluation
  • Appraisal amount
  • Payments processing
  • Billing Processing
  • Collection Processing
  • Collection calls (Early & Overdue)
  • Account Settlement

Our clients use these powerful contracting solutions to help them:

  • Minimize operational cost
  • Streamline enterprise wide business processing
  • Strengthen back office processing
  • Maximize customer servicing and satisfaction
  • Gain edge over the competitors

With Binary's flexible sales support services, your organization can sign up for various levels of web based, phone, and toll-free support. Contact us for a detailed requirement analysis and customized sales support solution for your organization.

Telecommunications

AFA has pioneered call center software solutions for the contact center industry which is based on an open source, standard-based, PBX, Astel, AFA's call center software solution is designed to maximize the productivity, efficiency and effectiveness of your virtual VOIP call center.

With the exceptional strengths of ,iP infrastructure, the AFA Solution enables customers to establish a superior contact center for a small part of the huge cost required to operate a telephony switch-based center.